Your Questions, Answered
General Info
Who is Property Safety Ltd?
Property Safety Ltd is a company specialising in providing comprehensive safety certificates for domestic & commercial properties, in London and a few other cities across the UK.
What services do you provide?
We offer a range of property safety services, including:
• Fire risk assessments
• Electrical safety checks (EICR)
• Gas safety inspections
• Pest control services
• Energy performance certificate
Who are your clients?
We work with landlords, property managers, Estate agents, business owners, to ensure their properties meet all safety and compliance requirements.
Booking and Scheduling
How do I book a service?
You can book a service by contacting us via phone, emailing us or through our website contact us page.
What are your operating hours?
Our standard operating hours are Monday to Thursday 9:00 AM to 6:00 PM and Friday, 9:00 AM to 12:.00. However, we can accommodate emergency or out-of-hours requests upon prior arrangement.
How soon can I schedule an inspection?
We strive to schedule inspections within 1-2 business days. For urgent requests, please contact us directly to check availability.
Can I reschedule or cancel my appointment?
Yes, appointments can be rescheduled or cancelled up to 36 hours in advance without a fee. Cancellations within 36 hours may incur a charge.
Pricing and Payments
How much do your services cost?
Pricing depends on the type and scale of the service required. Please contact us for a customised quote.
What payment methods do you accept?
We accept bank transfers, credit/debit cards.
Do you offer discounts for multiple properties?
Yes, we provide discounts for bulk bookings and ongoing service contracts. Contact us to learn more.
Support and Emergencies
What should I do if I have an emergency?
For emergencies such as gas leaks or electrical hazards, contact the appropriate emergency services immediately. For urgent property safety issues, call or contact us via our website contact us page.
How do I report an issue after an inspection?
If you have concerns or need further assistance, contact our support team on 020 4616 0672. We’ll address the issue promptly.
Do you offer ongoing maintenance contracts?
Yes, we provide tailored maintenance packages to ensure your property remains safe and compliant year-round.
Our Happy Clients
Really nice people made it really easy
Tanvier was very professional and carried out the gas certificate on time. Great service.
Great service. On time. I recommend them
Property Safe attended in a good timely manner and the report was then provided to me very quickly too. The report is very easy to understand. I would recommend using Property Safe and I will be using them again.
Honest, trustworthy and will definitely recommend.
Trusted By
