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Your One-Stop Safety Certification Partner

Contact Info

020 4616 0672, 01223 751472

Terms and Conditions

These terms and conditions ("Terms") govern your use of our Website ("the Service") provided by Property Safety Ltd. By accessing and using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the service.

Changes to Terms

We reserve the right to modify or revise these Terms at any time. You are responsible for regularly reviewing the Terms to stay informed of any changes. Your continued use of the service after changes are made constitutes your acceptance of the new Terms.

Use of the Service

You agree to use the Service for lawful purposes and in a manner consistent with these Terms. You must not engage in any activity that interferes with or disrupts the operation of the Service.

User Accounts

To access certain features of the Service, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information and password. You are also responsible for all activities that occur under your account.

Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Service, you consent to the practices outlined in the Privacy Policy.

Intellectual Property

All content and materials available on the Service, including but not limited to text, graphics, logos, and images, are the property of Property Safety Ltd. You may not use, copy, or distribute any content from the Service without our written consent.

Disclaimers and Limitation of Liability

The service is provided "as is" without any warranties, either express or implied. Property Safety Ltd disclaims all liability for any damages or losses incurred from using the service. We are not responsible for the accuracy or reliability of any information or content on the service.

1. Prices

1.1. The prices for our products or services are listed on our website or provided through an official quotation. We reserve the right to change prices at any time, but such changes will not affect orders that have already been accepted and confirmed. 
1.2. All prices are displayed in pounds sterling, and any applicable taxes, fees, costs will be clearly itemised during the checkout process or in your quotation. 

2. Payment Terms

2.1. Payment for products or services can be made via bank transfers, or other payment methods as specified on our website or in our official quotations. 
2.2. You agree to provide accurate and current payment information and authorise us to charge the total amount of your order, including any applicable taxes and fees, to your chosen payment method. 
2.3. For recurring services, you will be billed according to the terms specified during the initial setup or as outlined in a separate agreement. 
2.4. If your payment is declined or fails, we reserve the right to suspend or terminate the provision of products or services until payment is received.

3. Refunds and Cancellations

3.1. Refund policies, if applicable, will be clearly stated on our website or provided in writing in a separate agreement. 
3.2. Cancellation policies, you are entitled to cancel your order. But, not later than 36 hrs before the engineer is due for the visit to your property. Depending on the product or service, certain cancellation fees or restrictions may apply. 
Non attendance or call out charge will be applied at a rate of £40 if the engineer cannot carry out the job, (due to access issues etc) 
Unfortunately, at times, due to unforeseen circumstances we might have to rearrange scheduled date. While we are committed to our engagement and fully understand the importance of the arranged date/ time slot. 

4. Late Payments

4.1. In the event of late payment, we may charge a late fee, as permitted by applicable laws. 
4.2. If you fail to make a payment within a specified time, we reserve the right to suspend or terminate your access to our products or services. 

5. Disputes and Chargebacks

5.1. If you believe there is an error in any charge made by us, you must contact us within 48 hrs to address the issue. We will investigate the matter and make necessary adjustments if required. 
5.2. Chargebacks initiated without prior communication may result in the suspension or termination of your account or access to our products or services. 

6. Deposits

6.1. In certain circumstances, we may require customers to make a deposit or advance payment to secure a product or service. The deposit amount, due date, and specific terms will be clearly communicated to you before the deposit is required. 
6.2. The deposit serves as a commitment to secure your order and reserve the product or service for you. The deposit amount may be a fixed sum or a percentage of the total purchase price, as specified. 

8. Termination

We reserve the right to terminate your access to the Service at our discretion, without notice or cause. 

9. Contact Information

If you have any questions about these Terms, please contact us at info@propertysafety.uk